Returns & Exchanges
At Bali Body, we want you to be completely satisfied with your glow. If you're not happy with your purchase, we offer a 30-day return policy for unopened and unused products in their original packaging.
Check Eligibility
Ensure your items are unopened, unused, and in their original packaging to qualify for a return or exchange within 30 days of delivery.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Authorization and the correct return address.
Pack and Ship
Securely pack your items and ship them back to us using a trackable shipping service; please note that return shipping costs are the responsibility of the customer.
Receive Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing